Always attempt to identify a common issue. Is it all connections to this server, all remote laptops, or all remote connections.
Using the above diagram attempt to find a common failure.
Working from the Laptop back to the server take little steps until you find a step that is not per- forming correctly.
Before escalating a problem, collect as much information as possible.
Always attempt to identify a common issue. Is it all connections to this server, all remote Work- stations, or all remote connections.
Using the above diagram attempt to find a common failure.
Working from the Workstation back to the server take little steps until you find a step that is not performing correctly.
Before escalating a problem, collect as much information as possible.
