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Nobody will touch the broking system
The one application the business cannot operate without is the one your IT provider calls a vendor issue. So you sit in the middle working out which of the two is actually right.
Every Australian state and territory, plus New Zealand, the Philippines and the United Kingdom. Wherever your offices are, they sit on the same plan and ring the same service desk.
Monday to Friday.
A full working day from Auckland to Perth.
No surcharge.
Not billed at an after-hours rate, ever.
The one application the business cannot operate without is the one your IT provider calls a vendor issue. So you sit in the middle working out which of the two is actually right.
Access reviews, MFA coverage, offboarding records. The controls may well be in place, but proving it to your AFSL or to APRA means a spreadsheet assembled the week before it is due.
A new authorised representative starts and it is five tickets across five platforms. Someone leaves and their access lingers for a fortnight, which is what shows up in an audit.
Support, device management, patching, Microsoft 365 administration, licensing and documentation. Still running a server? Cloud-only? Both are fine.
Read more→Onboarding, offboarding, mailbox and Teams provisioning, licence management, ticket triage and reporting. Around 106,000 tasks a month, none of them raised as a ticket.
Read more→MFA that is enforced and verified rather than assumed, conditional access, baseline checks, backup and disaster recovery, and access reviews that produce a report instead of a weekend.
Read more→Ebix · Steadfast · Officetech / JAVLN · Sunrise Exchange
Planning a platform move?
Migrations are where most brokerages lose a fortnight. We have done [N].
Authorised representatives, AFSL obligations, APRA, renewal season. You do not spend three months explaining your own business to your IT provider.
A generalist would build your onboarding workflow from scratch, on your time and at your cost. Ours is already running for [N] other firms.
Your industry is regulated, so access reviews, enforced MFA and audit evidence are built into how we run every client rather than sold as an upgrade later.
Every Australian state and territory, New Zealand, and offshore offices in the Philippines and the United Kingdom. Wherever your people sit, they are on the same plan.
Left on Google by brokers, underwriting agencies and AR networks, people who let us near the thing their business actually runs on.
“BrokerReady are the most knowledgeable, responsive and professional IT and insurance technology consultant I have dealt with over the past 25 years in insurance, and it isn’t even close.”
“Their standout strength is responsiveness. When something needs attention, they move quickly and decisively, which matters enormously in our underwriting business. They understand our industry, our pressures, and how we actually work.”
“They communicate well, explain things without the tech jargon and never make you feel foolish for asking questions. … I have worked with many IT service providers over my career and BrokerReady stand out by a long way.”
“Josh and his team are aware of the critical nature of our service delivery for clients and always make themselves available to assist, often in a very stressed time for us. I cannot recommend them enough.”
“Always an amazing service. Despite me being in the UK, Josh and his team are always willing and ready to support.”
Platforms and partners
Thirty minutes on what you run now, what is broken, and your AFSL obligations require of you. No obligation and no sales deck.
We document your environment, take over the vendor relationships and deploy the automations in 1–2 weeks, no disruptions to everyday business.
Support, patching, monitoring and reporting, with a monthly view of what actually happened rather than a green tick on a dashboard.