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Always attempt to identify a common issue. Is it all connections to this server, all remote laptops, or all remote connections. Using the above diagram attempt to find a common failure. Working from the Laptop back to the server take little steps until you find a step that is not per- forming correctly. Before escalating […]
1) Firstly, there are 2 “Apps” you will need to install on your iPhone or iPad. On your iPad/iPhone go to the “App Store”. 2) Search for “OpenVPN Connect” and install the “App” (see below) 3) Search for “Microsoft Remote Desktop” and install the “App” (see below) 4) Now go to the internet and visit […]
1. Type the following into your web browser, ensure you have the https at the start https://c1050.globalers.com If you get a certificate message like the one below, click Continue 2. Enter your Sophos username and password and then click Login 3. Once logged in, click on Remote Access from the menu 4. Choose the third […]
1. From the iOS App Store, search for Open VPN Connect and install it. Then search for Microsoft Remote Desktop, install this as well. You may need your iTunes username and password to complete. 2. When both Apps have been installed, go to the Safari browser and enter in the following web address, ensure you […]