Specialists, not a general IT firm with an insurance client.

We have worked exclusively in the Australian insurance sector since 2013, starting as technical specialists supporting brokers, underwriters and AR networks. We know your platforms, your compliance obligations and the pressures your business runs under, because we have spent thirteen years learning them.

What we are built around

AFSL licensee obligationsAPRA CPS 234Essential EightCyber insurance renewals

How we got here

We started in the engine room.

BrokerReady was founded by a CIO who spent more than 25 years running technology for large insurance brokerages. We began as technical specialists supporting brokers, underwriters and AR networks. We were not a consultancy that read about the industry from the outside. We were the people who fixed the broking system when it broke.

We do the same work today, with far more of it automated and far more of it owned end to end. The difference is that we no longer wait to be called. We manage the platforms, deal with the vendors, and keep the compliance evidence current before anyone asks to see it.

What we believe

Insurance businesses deserve IT support from people who actually understand the industry.

We know your platforms

Ebix, Steadfast and Officetech / JAVLN, and the versions underneath them. Not something we look up when you call.

We know your obligations

AFSL and APRA obligations, access reviews and offboarding records, built into how we run every client rather than sold later.

We know the pressure

Renewal season, an AR starting on Monday, an underwriter waiting. We plan around your calendar rather than ours.

Fixed monthly pricing

Unlimited support inside your subscription. No hourly charges, no after-hours surcharge, no surprise invoices.

The team

Five people. You will know all of them.

Small enough that you are not explaining your setup to a new person every time you ring, and automated enough to do the work of a several times the size.

Josh

Managing Director

Sets the direction, and stays close to every client relationship.

Matt

Head of Managed Services

Owns service delivery, from patching through to platform migrations.

Levi

Head of Cyber Security

Security, access reviews and the audit evidence your licensee asks for.

Kayla

Head of Business Operations

Onboarding, billing and reporting, running behind the scenes.

Marlon

Client Support Engineer

First voice on the phone and first reply in the portal.

Who we work with

Three parts of the same industry.

Brokers

General insurance brokerages, from single offices to multi-site firms. The broking platform, the compliance evidence and the everyday IT underneath it.

Underwriting agencies

Different systems, different obligations, same need for someone who understands the business before they touch it.

AR networks

Authorised representative networks, where onboarding and offboarding happen constantly and access control is the whole game. This is where our automation earns its keep.

Where we are

Based in Queensland. Remote by design.

The team is in Queensland, and it makes no difference where you are. Support is staffed 6:30am to 7pm AEST, which covers a full working day from Auckland through to Perth, with emergencies answered around the clock at no extra charge.

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Company details

Trading name: BrokerReady
Legal entity: The Trustee for Broker Tech Trust
ABN: 64 665 760 939
Location: 18/29 Main Street
Buderim QLD 4556, Australia
Support: [email protected]
1300 004 566

You will not have to explain your own business. Let’s talk.

Thirty minutes with someone who already knows what an AR is, what renewal season does to your calendar, and which platform you are on.