Your IT Partner for the Australian Insurance Industry
For over 30 years, we've worked exclusively within the Australian insurance sector, starting as technical specialists supporting brokers, underwriters, and AR networks, and evolving into the strategic IT partner we are today.
BrokerReady was built on a simple belief: insurance businesses deserve IT support from people who actually understand the industry. We know your platforms, your compliance obligations, your operational pressures, and the technology challenges unique to insurance. More importantly, we're committed to delivering predictable, transparent IT services that save you money and help you work more efficiently.
Today, BrokerReady is an Ebix Australia official Cloud Partner supporting WINBEAT and Sunrise Exchange programs, and proud Business Service Members of the Underwriting Agencies Council. We provide expert support for clients using Officetech (JAVLN) and other leading insurance platforms. But our real measure of success is the long-term partnerships we've built with insurance businesses across Australia.
We provide high-level expertise to manage, support and protect your platforms 24x7. This greatly reduces the need for on-site technical staff. We take a personal approach to service by giving clients direct phone access to the technician who manages their account. Our support services include, but are not limited to:
- Proactive monitoring of critical systems & links including Sunrise Exchange, Automated alerts immediately sent to the support team if issues arise.
- Ongoing management and monitoring of server performance, capacity & resources (with automated alerts).
- User management, including adding/removing users and configuring access controls.
- Office 365 and Microsoft Azure administration - full environment management.
- Management of Windows security, maintenance & patching to keep systems secure and compliant.
- Ongoing technical support, general advice & guidance from insurance IT specialists.
- Unlimited support within your subscription - no hourly charges, no surprise invoices.
What Sets Us Apart
100% Australian Support
Fixed Monthly Pricing
Insurance Industry Expertise
Partnership Approach
No Surprises, Just Results
Working with BrokerReady means you get a true partnership, not a transactional vendor relationship. We take time to understand your business goals, proactively optimise your environment, and look for ways to improve efficiency and reduce costs. When you call, you're speaking with someone who already knows your setup and can solve problems quickly.
Scalability Built In
Technology That Grows With Your Business
Whether you're a solo broker or managing a multi-site AR network, our managed services scale to match your needs. Add users, expand locations, integrate new platforms your IT infrastructure adapts without massive capital investment or disruptive projects. You only pay for what you actually need, with the flexibility to scale up or down as your business evolves.
Reliability You Can Count On
Backed by Expertise and Accountability
BrokerReady is backed by dedicated teams of engineers, business resiliency specialists, and insurance technology experts. Our strategic partnerships with industry vendors ensure we have access to the highest levels of support and technical resources. We maintain 24x7x365 monitoring with rapid service response times and a 99.99% guarantee of infrastructure availability because downtime isn't an option in insurance.
Cost-Effective and Predictable
No More Budget Surprises
Access enterprise-grade IT resources and support through a simple monthly subscription that includes everything you need. No capital investment in infrastructure, no unexpected project costs, no hourly billing shocks. Your subscription covers proactive monitoring, unlimited support, security management, and ongoing optimisation so you can budget confidently and focus on growing your business.
Why We Focus Exclusively on Insurance
Specialists Deliver Better Outcomes
Generic IT companies treat every business the same. They don't understand the integrations between your quoting platforms and policy management systems, why uptime during renewal season is non-negotiable, or how to navigate AFSL and APRA compliance requirements.
We've chosen to specialise because we believe insurance businesses deserve IT partners who already understand their world. That specialisation means faster problem resolution, better strategic guidance, and technology solutions designed for how insurance businesses actually operate.
When you work with BrokerReady, you're not just getting IT support you're gaining a partner invested in your success.
Questions? Need to talk with Sales or Support?
Feel free to call us anytime on 1300 004 566 or book a time with us here.