1300 004 566

Help Centre

1300 004 566

Help Centre

Specialists in insurance IT, cybersecurity, and compliance.

Purpose-built for the insurance industry.

We provide IT platforms and high-level expertise to manage, support and protect your platforms 24x7.

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Innovative IT Solutions for Insurance Brokers More Functionality - Less Complexity

Our Services

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Managed IT & Support

BrokerReady provides fully managed IT support for insurance brokers, taking ownership of your day-to-day technology so systems remain stable, secure, and reliable. Our proactive approach reduces issues before they impact the business and ensures fast resolution when support is needed.

No migration or project management fees.

Fixed monthly subscription fee - includes unlimited management & support.

Proactive monitoring and maintenance of systems

Unlimited IT support for users and devices

Endpoint and device management

Network and infrastructure management

Fast response with clear accountability

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Cyber Security & Risk Management

Our cyber security services are designed to reduce risk in regulated, high-risk environments. We implement layered security controls to protect users, devices, and data while aligning with insurer and cyber insurance expectations.

Endpoint protection and threat detection

Email security and phishing protection

Multi-factor authentication and access controls

Continuous monitoring and risk reduction

Security aligned to insurer requirements

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Cyber Threat Management software
CIOaaS

Cloud & Microsoft 365

BrokerReady designs and manages secure cloud environments built around Microsoft 365 to support modern broker workflows. We ensure your systems are reliable, secure, and accessible whether teams are in the office or working remotely.

Key Features

Fully managed Microsoft 365 environment

Secure email, collaboration, and document management

Identity and access management

Support for remote and hybrid work

Scalable cloud services as your business grows

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Backup & Disaster Recovery

We deliver fully managed backup and disaster recovery services to protect critical brokerage data and ensure business continuity. Data is automatically backed up every 30 minutes, reducing the risk of loss from system failure, human error, or cyber incidents.

Key Features

Automated backups every 30 minutes

Secure offsite and cloud-based storage

Configurable data retention periods

Fast and reliable data restoration

Protection against data loss and ransomware

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diaster-recovery

Automation & IT Consulting

BrokerReady helps brokers work smarter by using automation and strategic IT guidance to reduce manual tasks and improve efficiency. We focus on practical improvements that streamline operations without adding complexity.

Workflow automation to reduce repetitive tasks

System integration and process improvement

Automation within Microsoft 365 and core platforms

Strategic IT advice aligned to business goals

Ongoing optimisation as needs evolve

Practical improvements that scale with your business

Automation designed to reduce errors and improve consistency

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Latest News

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What our Customers say about us!

keystone

John King

Director

“We have worked with BrokerReady since the inception of Keystone and they are a core part of our business. Josh and his team support everyone across our organisation, from tech novices to specialists, and they do it without judgement or hierarchy. Everyone feels supported and important.
Their standout strength is responsiveness. When something needs attention, they move quickly and decisively, which matters enormously in our underwriting business. They understand our industry, our pressures, and how we actually work.
Reliable, practical, and genuinely easy to deal with. We trust them completely and would not hesitate to recommend them.”

OPTIMUS1_Logo

Barry Koch

Director

“Optimus 1 has been using BrokerReady for a number of years to great success. It just works! Safe, secure and reliable access to our data from anywhere. Highly recommended.”

Korsa

Mark Spadaccini

Director

BrokerReady are the most knowledgable, responsive and professional IT and Insurance Technology Consultant I have dealt with over the past 25 years in Insurance and it isn't even close. Every person at BrokerReady is a pleasure to deal with!
 

Quantum

Robert Banks

Director

Always an amazing service. Despite me being in the UK, Josh and his team are always willing and ready to support